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ConverSense | Website Terms of Use

Last updated 16 March 2025


These terms apply when you visit or use any part of conversense.co.uk (the “Site”). By continuing to browse, you accept them. If you do not agree, please leave the Site.

1. Who we are
The Site is operated by ConverSense™, a trading name of Trilogy Research Limited, with its registered office address at 2 Bedford Mews, London N2 9DF, United Kingdom.

2. Privacy and cookies
Please see our Privacy Policy for details on how we collect and use your personal data. Essential cookies are required for the Site to function; optional ones are used only with your consent.

3. Acceptable use
You may use this Site for personal or internal business purposes only. You must not:
– republish or commercially exploit Site content;
– introduce malware or interfere with functionality;
– attempt unauthorised access to systems or data.

4. Intellectual property
All content on the Site is owned by us or our licensors. You may not copy, modify or distribute it without permission, except where allowed under clause 3.

5. Submissions
If you provide feedback, forms or materials via the Site, you grant us a royalty-free licence to use them for business purposes. Please don’t send confidential information through public channels.

6. Third-party links
The Site may include links to external websites. We are not responsible for their content or availability and do not endorse them.

7. Disclaimer
The Site is provided “as is”. We do our best to keep it accurate and available, but we make no warranties about completeness, fitness for purpose or uninterrupted access.

8. Limitation of liability
We are not liable for any indirect, incidental or consequential loss, including lost data or revenue, arising from your use of the Site. Nothing in these terms limits liability for fraud or personal injury caused by negligence.

9. Updates to terms
We may update these terms from time to time. The version date at the top shows the latest update. Continued use of the Site means you accept any changes.

10. Jurisdiction and contact
These terms are governed by English law. Any disputes will be heard in the courts of England and Wales. For queries, please contact us via the form on our Site.

ConverSense | SMS Terms of Service

Last updated: 24 June 2025

By opting into our SMS service, you agree to receive occasional text messages from ConverSense™ (a trading name of Trilogy Research Ltd) relating to enquiries, bookings, updates, or support related to our AI-powered services.

1. Message Purpose

Messages may include:
– Appointment or service confirmations and reminders
– Follow-up notifications or personalised insights
– Updates relating to enquiries or relevant service information

Marketing or promotional content is sent only if you have explicitly opted in for such communications.

2. Opt-in and Consent

By providing your mobile number via our website, contact form, or any other communication channel, and by submitting the form or replying with keywords such as START, YES, or SUBSCRIBE, you consent to receive text messages from us. Message frequency may vary.

3. Opt-out Instructions

You can cancel this service at any time by texting STOP in reply to any of our messages. Upon receipt, you will receive a confirmation and no further SMS messages will be sent unless you re-subscribe.

4. Help and Support

For help or support, you may:
– Reply with the keyword HELP to any message
– Visit conversense.co.uk/contact to reach our team

5. Message & Data Rates

Standard message and data rates may apply for both incoming and outgoing messages. Please check with your mobile provider for your plan details.

6. Privacy and Data Sharing

We take your privacy seriously.
– We do not share mobile numbers or opt-in data with any third parties for marketing or promotional purposes.
– Data is only shared where necessary with trusted service providers (e.g., telecoms, hosting, analytics) under strict agreements to support our operations.
– See our full Privacy Policy for details.

7. Carriers Not Liable

Mobile carriers are not responsible for delayed or undelivered messages.

8. Your Responsibilities

You confirm that the phone number provided belongs to you and that you are authorised to opt in. You agree not to misuse the service or provide false contact details.

9. Changes to These Terms

We may update these SMS Terms of Service from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any updated terms.

Trilogy Research Ltd, trading as ConverSense™
Registered Office: 2 Bedford Mews, London N2 9DF, UK
Support: conversense.co.uk/contact

© 2025 Trilogy Research Ltd t/a ConverSense. All Rights Reserved | Terms | Privacy | Contact | The Human Line 0345 33 12345

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