Website Terms of Use

Last updated: 12 October 2025

1. Introduction and Commercial Terms

This website is operated by Trilogy Research Ltd (“Trilogy”), trading as ConverSense ®. These Terms govern access to and use of this website only. Any proposals, quotations, statements of work, subscriptions, or other services are governed by separate written commercial terms agreed with clients (“Commercial Terms”). If these Terms conflict with any Commercial Terms, the Commercial Terms prevail. By using this website, you agree to be bound by these Terms.

2. Eligibility and Acceptance

This website is intended for business and professional use. By accessing it, you confirm you are at least 18 years old and, where acting on behalf of an organisation, authorised to bind that organisation. If you do not agree to these Terms, you must not use the website.

3. Privacy and Cookies

Our Privacy Policy explains how personal data is collected and processed, including use of essential and optional cookies. Optional cookies operate only with consent. EU/EEA users are subject to applicable ePrivacy rules.

4. Acceptable Use

You must use the website lawfully and must not:
– copy, scrape, harvest, or commercially exploit content;
– attempt to decompile, disassemble, reverse-engineer or bypass security;
– introduce malware or disrupt functionality;
– access systems without authority.
We may suspend or restrict access where misuse is suspected.

5. No Advice or Reliance

Content is for general information only and is not legal, financial, medical, technical, or other professional advice. You must obtain independent advice before relying on any content.

6. Intellectual Property and Trade Marks

All content, design, and materials are owned by Trilogy or its licensors. A limited, revocable, non-transferable licence is granted to view the website for internal business use only. No reproduction, modification, distribution, or commercial use is permitted without prior written consent. ConverSense™, Trilogy, and other marks are trade marks; no licence to use them is granted.

7. Submissions and Communications

By submitting forms, feedback, or materials, you grant Trilogy a worldwide, royalty-free licence to use, store, reproduce, adapt, and publish them to operate and improve services. Do not submit confidential, unlawful, or infringing material.
Where we send service-related messages (including follow-up or enquiry updates), you may stop such communications at any time by replying STOP. For assistance, reply HELP. Standard messaging rates may apply; delivery cannot be guaranteed.

8. Third-Party Links and Tools

Links or integrations with third-party websites, platforms, or tools are provided for convenience only. We do not control or endorse them and are not responsible for their content, security, or availability. Use of third-party services may be subject to separate terms and privacy policies.

9. Liability and Indemnity

The website is provided “as is”. To the maximum extent permitted by law, all implied terms are excluded and Trilogy is not liable for any loss of profit, revenue, business, goodwill, data, or any indirect or consequential loss arising from use of the website. Nothing excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be limited or excluded.

You agree to indemnify Trilogy against any claims, losses, or expenses arising from your misuse of the website or breach of these Terms.

10. Changes, Termination, Governing Law, and General

We may update, suspend, withdraw, or restrict the website at any time without notice. Continued use following changes to these Terms constitutes acceptance. We may assign our rights under these Terms. Any delay or omission is not a waiver. If any provision is invalid, the rest remain effective.

These Terms, and any non-contractual obligations arising from them, are governed by English law. The courts of England and Wales have exclusive jurisdiction.
Contact: via the website contact form or by post to Data Protection / Legal, Trilogy Research Ltd, 2 Bedford Mews, London N2 9DF, United Kingdom.